Before the term begins

Before the term begins

Completing a few short tasks will help ensure you’re off to a smooth start at Quest. Check out these next steps.

  • All other incoming students: August 26th

All travelers must complete the Quest arrival form by July 12th. Fully vaccinated Fall 2020 or Fall 2021 cohort students, you should move-in on August 26th to participate in Orientation. Please review the fully vaccinated travelers exemption checklist.


  • Beginning July 5, 2021 at 11:59 p.m. EDT, fully vaccinated travelers who are permitted to enter Canada will not be subject to the federal requirement to quarantine or take a COVID-19 test on day-8.  
  • Fully vaccinated travelers arriving by air will not be required to stay at a government-authorized hotel. 
  • To be considered fully vaccinated, a traveler must have received the full series of a vaccine — or combination of vaccines — accepted by the Government of Canada at least 14 days prior to entering Canada. Currently, those vaccines are manufactured by Pfizer, Moderna, AstraZeneca/COVISHIELD, and Janssen (Johnson & Johnson). Travelers can receive their vaccine in any country, and must provide documentation supporting their vaccination in English, French or with a certified translation. 
  • For these new measures to apply to them, fully vaccinated travelers must still meet all other mandatory requirements, including pre- and on-arrival testing 
  • Fully vaccinated travelers must also be asymptomatic, have a paper or digital copy of their vaccination documentation, and provide COVID-19-related information electronically through ArriveCAN prior to arrival in Canada.  
  • They must still present a suitable quarantine plan, and be prepared to quarantine, in case it is determined at the border that they do not meet all the conditions required to be exempt from quarantine.  
  • If the border agents determine you will have to complete the 14-day quarantine, you will be able to quarantine at Quest. You will have to notify us immediately by emailing housing@questu.ca and barbara.fernandes@questu.ca. You will be automatically added to the quarantine package and will be billed accordingly. You will have to secure your own transportation to campus. Your quarantine room will be waiting for you upon arrival. I will share a form with you next week so you can indicate your travel plans.

All travelers must complete the Quest arrival form by July 12th. Unvaccinated international students should move-in on August 9th to 13th to complete their 3-night hotel stay and their 14-day quarantine. Please review the unvaccinated traveler flying into Canada checklist or the unvaccinated travelers driving into Canada checklist.


  • For travelers who are not fully vaccinated, there are no changes to Canada’s current border measures.  
  • They must continue to adhere to the current testing and federal quarantine requirements, which have been effective in reducing importation and transmission of COVID-19 and variants in Canada, and provide COVID-19-related information electronically through ArriveCAN before arriving in Canada.  
  • Unvaccinated air travelers must also book a three-night stay at a government-authorized hotel before their departure to Canada. 
  • Quest continues to offer a Quarantine Package. You can request the package through the arrival form by July 12th.
Quest Quarantine Package – for unvaccinated travelers
In order to help facilitate this quarantine process, Quest is offering a quarantine package at a cost of $1200. This package includes: 
  • Accommodation in a private room with a private washroom for 14 days
  • Food for the duration of your quarantine
  • Remote Weekly wellness checks by a Student Life professional, and access to remote counselling services
  • Assistance procuring additional necessities (ex. Medication) for the duration your 14-day quarantine
  • Access to remote services and co-curricular programs
  • Support with securing transportation to Quest from your hotel. Transportation cost is not included in the package.

Quest is planning a return to in-person teaching, learning, and living for Fall 2021. Quest’s top priorities remain ensuring a high-quality academic and student experience and safeguarding the health and wellness of our community members. You can review our latest COVID-19 Safety Plan here. Please visit our COVID-19 Updates page for further details.

A student who is not a Canadian Citizen or Permanent Resident requires a valid study permit. Study permits vary in processing time, so we recommend applying for your study permit as early as possible. Your Official Letter of Acceptance and an Enrollment Verification letter are available through SquareOne. Note that the Letter of Acceptance that you received with your admission offer is not valid for a Study Permit application
For more information visit our Study Permit Page.

Students arriving from abroad who will be completing their 14 day quarantine at Quest, may ship things to Quest to arrive starting July 1st. Please include Att: Mail In Program as part of your address. This will notify us that your package needs to be brought to your dorm prior to your arrival.

Suggestions of what you might enjoy having during your quarantine include:

  • Non-perishable snacks and beverages
  • Bedding and linens (for affordable bundle options order from Residence Linens)
  • Electric kettle
  • Mini-fridge

All other students may ship items to Quest to arrive starting August 15th.

Your Quest address is:

Your first and last name

3200 University Blvd

Squamish, BC

V8B0N8

We use StarRez, our campus management software, for everything related to Campus Life – housing, food services, parking, among others!

Students can access our StarRez portal using their Quest Credentials, which are used for all Quest services. Deposited students are now able to log on to StarRez and begin the housing assignment process by creating their web profile.

  • Students have until June 24, at midnight to complete their profile (steps 1-6).
  • Afterwards students will have until July 2 to find roommates and create a roommate group (steps 7 & 8)
  • Finally, students can start selecting their rooms July 9 – 12 (steps 9 & 10).

The instructions for using StarRez are located in StarRez system and in the email that students will receive. Please contact Kelly Friesen if you have any questions about using StarRez to create your web profile.

Please Note: Students are required to live on campus and have an Unlimited Meal Plan throughout their studies at Quest. To read more about our housing policies see the Academic Calendar.

What Should I Bring to Quest? Figuring out what you’ll need at university can be tricky, that’s why we’ve made this list of items you may need or want while living at Quest. The items included in this list are just a guideline, most importantly you should bring the items that will make you feel at home!

Details on your term balance will available on Self-Serve starting on July 20th. Payment for your balances will be due by August 14th.

  • Find out on how to check your balance on Self-Serve.
  • Statements are also mailed to students from Canada or the USA. International students can rely on Self-Serve to determine their balances or request a copy of their statement by emailing us.
  • Here is a list of payment methods that are accepted by Quest.

If you have any questions, just ask our Student Billing department.

Classes begin Monday, August 30th.
All incoming students are automatically assigned to their September Cornerstone course and October Rhetoric course.

CORNERSTONE

Your academic journey at Quest starts with Cornerstone, your first month-long block course. This course is spent exploring the interdisciplinary question “What is Knowledge?” while brushing up on your skills in communication, collaboration, writing, and research.  You will debate the death of Santiago Nasar in A Chronicle of a Death Foretold, delve into The Apology by Socrates, conduct your own unique field research, and attend Cornerstone lectures that explore knowledge through the themes of  What is Truth? and Marine Biology.

REQUIRED READING PRIOR TO CLASSES STARTING:
Gabriel García Márquez, Chronicle of a Death Foretold, trans. Gregory Rabassa (Vintage; Reprint edition; 2003).

In order to help you succeed in your science courses throughout the Foundation Program and beyond, we want to ensure that you have all the necessary Quantitative Reasoning skills before you get to class. That’s why we started the Q Skills program, consisting of four strands (Number, Graphs, Algebra and Measurement) which must be completed before you can register for your science courses. A strand is ‘complete’ when you have demonstrated a reasonable knowledge of the skills in that strand by scoring at least 60% on a diagnostic.

There will be a series of workshops during Cornerstone to help you review the material, followed by a diagnostic (in two parts). Those who do not demonstrate a good grasp of the material at this stage will be required to attend five one-hour tutoring sessions each Block until all strands are completed.

Alternatively, if you prepare in advance, you can write a diagnostic during the weekend before classes start. Demonstrating a good knowledge of the skills in one or more strands will earn you exemptions from the review sessions and diagnostics for those strands during Cornerstone.

For more information on each strand check out the Q Skills Content by Strand. You can also explore this link to find more about what skills you need, and what resources we have to help you learn them.

See the full Q Skills Program Path.

If you have any questions or would like help preparing for the Q Skills Diagnostic, please contact the Quantitative Reasoning Coordinator, Chris Stewart.

Quest requires graduation confirmation and an official secondary school transcript from all incoming first-year students. Students will not be allowed to attend classes at Quest until a final transcript has been received.

Submit your final transcript through SquareOne

Contact your Admissions Counsellor or the Admissions Office with any questions.

Some students may find it helpful to connect with a Campus Counsellor before arriving at Quest. Counsellors can support students in their transition, provide mental health resources in the Squamish community, and help students plan for success. Students wishing to connect with a Campus Counsellor may start booking sessions anytime. To book a pre-arrival session, email Julie Miller.

Students experiencing mental health concerns, learning exceptionalities, medical conditions, or other such protected characteristics are invited to register with Accessibility Services and request academic and/or non-academic accommodations.

For more information about accessibility, visit the Accessibility page on the portal. Contact contact Krista Lambie with any questions or concerns.

The Quest University Library is here to support your learning and research. We provide a vast range of resources including journals, eBooks, and films that can be accessed off-campus, as well as personalized support and assistance while you’re learning remotely. From figuring out citations to getting you started on your research, we can help!

Visit our website for more details about the services we offer students, or contact us with questions or requests.

LAPTOP REQUIREMENT

All incoming students attending Quest University Canada are required to have a laptop as this will be used as study and research tool.

 

LAPTOP SPECIFICATIONS

Quest is a PC and Mac campus and recommends the following minimum software packages:

  • Microsoft Windows 10 or higher, or Mac OS 10.14 or higher
  • Microsoft Office is provided for free while you are an active student (Log in at https://portal.office.com)
  • Antivirus software. Antivirus software is required to be installed on your laptop to participate on the Quest WiFi network. Free versions are okay.

 

HARDWARE SPECIFICATIONS

  • We strongly recommend a modern laptop not older than 3 years.
  • A full featured laptop, not a tablet. Tablets can be useful as an addition to but not as a replacement for a laptop.

 

Additional Hardware

  • Flash drive (8GB minimum)
  • Back up capability E.G. External drive (highly recommended)

 

WIRELESS

Quest provides students with a wireless campus. Students can work on academic assignments and access the internet and e-mail from the Library, University Services, Academic, RecPlex and Residence buildings. Certain locations within these buildings also have wired access.

 

PRINTING

Printing will be available for purchase through the University print services. A personal printer can be useful, but is not required.

 

PURCHASING COMPUTER EQUIPMENT, SOFTWARE, AND ACCESSORIES

Please plan on having your laptop computer ready for use before the beginning of classes, and preferably by the beginning of orientation. If you plan on purchasing or upgrading your laptop over the summer, keep in mind that some vendors offer academic discounts.

 

FAQ

Additional information can be found under the FAQ for Technology Services on the Quest Portal.

Technology related questions can be sent to tech.support@questu.ca.

Please note that the Quest IT department is responsible for Quest owned hardware, infrastructure, and network. They cannot fix problems with your personal laptop.

We are delighted to invite you to join our new platform, Quest U Connect — the new official networking platform for Quest University. Visit www.questuconnect.com to create your profile.

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