WELCOME!
FALL
2017

INFORMATION PACKAGE
FOR INCOMING STUDENTS

MOVE-IN & ORIENTATION

International students
(outside of Canada and US)
Wednesday, August 30
between 9am-3pm


Canadian & US students
Friday, September 1
between 9am-3pm

CONVOCATION

Saturday, September 2 (Morning)
Family members of incoming students are invited to attend this welcome ceremony, during which students will be greeted by our university faculty and administration, and will recite the honour pledge.

Dress is smart casual.

ARRIVAL SHUTTLES

 

There are a number of ways to make it up to Quest on the first day of orientation. Please read our guide for Incoming Student Transportation Options to learn more. If you are flying into Vancouver, we strongly recommend that you book a flight that arrives no later than 12pm (noon), so that you will not miss any of our orientation activities.

WEBINARS

We are very pleased to invite you to attend our Orientation Webinars. These pre-arrival webinars contain key information in various areas to prepare you for Quest, and are highly recommended for you to attend. If you have to miss a webinar, the recorded versions will be uploaded here, so be sure to check back and catch-up.

CORE WEBINARS

CAMPUS LIFE….what you can start doing now to prepare for your move – [199.6 MB / MP4]
Living on your own can be a big transition, so beginning your preparations now is critical. Join our Campus Counsellors, Village Advisors and Residence Council members in considering your upcoming transition to studying at Quest, health and wellness planning, living on campus, and the upcoming Move-In.

ACADEMICS AND LOGISTICS…planning for your education – [256.4 MB / MP4]
Our academic program has some interesting and unique elements, and includes some pre-arrival work and planning that you need to know about. Join our Chief Academic Officer, Cornerstone class faculty, the Registrar, and other staff members to learn more about academic expectations, the Cornerstone class, the Quantitative Reasoning Diagnostic, enrolment policies, and scholarships/financial aid policies.


SUPPLEMENTAL WEBINARS

ACCESSIBILITY SERVICES for students managing medical conditions or learning differences – [52.3 MB / MP4]
Join the Manager of Accessibility Services as we share information for students who are managing medical conditions, physical disabilities, mental health conditions, learning differences, and/or other such protected characteristics. We will discuss academic accommodations, non-academic accommodations, and support services, and also walk through the process of how students can register with Accessibility Services.

PARENT SESSION – [244.6 MB / MP4]
Having a student begin their university studies can be a significant transition for parents as well, as the student moves out and begins to live independently. Join us as we share Quest’s model of support for student development, and what you can do now and during the academic year to help your student develop the skills and attributes that will contribute to their success at Quest and beyond. We will also share information about our upcoming events for parents during the Orientation period, the Fall term Parent Weekend, and other ways to be involved.

INTERNATIONAL STUDENT SESSION (for all non-Canadian students) – [154.5 MB / MP4]
For all non-Canadian students, this webinar is essential for making your move to a new country as easy as possible! Join us in learning about a wide range of topics relevant to international students, including health insurance, working on and off campus in Canada, the Host Family program and international student orientation.

BEFORE YOU ARRIVE

ON CAMPUS WORK STUDY INFORMATION

All new Quest students (including work study eligible students), who are arriving for the 2017-2018 academic year are invited to apply for on-campus employment. Please visit the On Campus Employment page to view the employment opportunities available, complete the On-Campus Employment Application, and access additional information about the process. Please note that students are only permitted to hold one paid position on campus, through the Work Study program or otherwise.
Deadline for online applications is
Friday, August 11, 2017.

SUBMIT YOUR FINAL TRANSCRIPT

Quest University Canada requires confirmation of graduation and an official final secondary school transcript from all incoming first-year students. Students will not be allowed to attend classes at Quest until a final transcript confirming graduation has been received.

Please see this form for further instructions.
Contact your Admissions Counsellor, or the Admissions Office, with any questions, admissions@questu.ca.

PRE-ARRIVAL CHECKLIST

Pre-Arrival Checklist PDF [27.KB]

PAY YOUR FEES

Your statement will be available on the self-serve site as of late July and will be mailed out shortly thereafter.

Read instructions HERE on how to check your bill on self-serve.

Tuition fees are due by August 15, 2017.

We have introduced a new and easy way for our USA and International students to pay their tuition. The Western Union GlobalPay for Students service allows you to arrange payments in your own currency and since exchange rates are secured in advance and funds are transferred locally, you do not have to worry about currency fluctuations or international wire fees.

To make a payment using Western Union use the following link:
student.globalpay.wu.com/geo-buyer/questuniversity

Once funds have been transferred to Western Union, they will be credited to your Quest University account in Canadian dollars. This generally takes 72 hours.

Contact student.billing@questu.ca if you have any questions.

BED SHEETS

You can order linen packages online through Residence Linens. If you order them by Sunday, August 13, they will be mailed directly to Quest and will be ready in your room when you arrive for orientation. Please note that the bedsheet sizes in the Peaks (i.e. Ossa and Red Tusk) are ‘twin XL’ and the sizes in the Villages (i.e. North and South) are ‘twin’.

APPLY FOR YOUR STUDY VISA

A student who is not a Canadian Citizen or Permanent Resident requires a valid study permit. Study permits vary in processing time, so we recommend applying for your study permit as early as possible. Your Admissions Counsellor will send eligible students an Official Letter of Acceptance and other pertinent information required for your study permit application.

For more information visit our Study Permit Page.

PRE-ARRIVAL COUNSELLING SESSION

Some students may find it helpful to connect with a Campus Counsellor before arriving at Quest. Campus Counsellors can support students in their transition, provide helpful mental health resources in the Squamish community, and help students plan for success during their first year. Students wishing to connect with a Campus Counsellor may start booking sessions anytime.

To book a pre-arrival session please email counsellor@questu.ca.

HOUSING & CAMPUS LIFE

We use StarRez, our campus management software, for everything related to your life on campus!

You can access our StarRez portal using your Quest credentials (i.e. username and password), which are used for all Quest services (e.g. email, portal, etc.).

Beginning at 12pm on Friday, May 19, all incoming students for the Fall term will be able to log on to StarRez and begin the housing assignment process by creating their web profile, and then searching for a roommate (for double occupancy bedrooms), or a washroom mate (for single occupancy bedrooms). Students have until Monday, June 26, at midnight to complete this process. On Monday, July 3, timeslots will begin for incoming students to log in to StarRez and select their rooms. 

The instructions for using StarRez are located in StarRez system. Please contact housing@questu.ca if you have any questions about using StarRez to create your web profile, find a roommate, and select your room.

For detailed information about our residences, including floor plans and dimensions, you can download our residence profiles here or come on a walkthrough of our residences here.

ACADEMICS

CLASSES BEGIN ON TUESDAY,
SEPTEMBER 5, 2017.

All incoming students will be automatically assigned to their September Cornerstone course and October Rhetoric course.
Registration for other courses will take place after students arrive on campus.

REQUIRED READING PRIOR TO CLASSES STARTING:

Chronicle of A Death Foretold
by Gabriel Garcia Marquez

During your first class at Quest, called “Cornerstone”, you will discuss this required reading with your fellow students and faculty tutor – enjoy!


During your Cornerstone course you will also be participating in ‘Adventure Pursuits’ which is Quest’s outdoor orientation program.Your classmates and your tutors will be working together to complete group challenges in the local Squamish area. This program is designed to be inclusive and aims to foster the development of communication strategies and effective leadership techniques in an experiential context. If you have any questions about this program please contact Adrienne Dalla-Longa (Manager of Student Leadership Program) at adrienne.dalla-longa@questu.ca.

Q SKILLS DIAGNOSTICS

Starting your intellectual journey at Quest necessitates having the right tools. In particular, the ability to work with numeric information is a critical component of Quest’s Foundation Program, and thus we require that you demonstrate basic skills of quantitative reasoning (“Q Skills”) before entering into many of our Foundation courses. During your first block at Quest you will be required to write the Quantitative Skills Diagnostics, which determine skill levels in four strands: Number, Graphs, Algebra, and Measurement. If you demonstrate a reasonable grasp of the skills in a strand then the strand is deemed ‘complete’. Several of the Foundation courses have strand prerequisites, that is, strands which must be completed before you can register for the course. If you do not complete all strands in your first block at Quest you will continue in the Q Skills program (see details below). We suggest you prepare diligently for the diagnostics prior to arriving so that your progress through the Foundation will not be delayed. If you feel well prepared coming into Quest, you will have the option to write your diagnostic during orientation weekend, however, it is not mandatory.

Q Skills – OverviewFind out more about the Q Skills program, when to start preparing for it and what to expect after you arrive at Quest.

Q Skills – ContentFind out what topics are included in each of the four Q Skills Strands – Number, Graphs, Algebra and Measurement. You will also find links to reviews for each topic.

Q Skills Review & Sample Questions

For more information, contact Dr. Chris Stewart, Coordinator of Quantitative Reasoning, at chris.stewart@questu.ca.

REGISTRAR’S OFFICE

FAQ’S & IMPORTANT DATES

Quest’s Registrar’s Office oversees a broad range of activities in support of student enrolment and learning. We assist students with changes to, and verification of, enrolment status; applications for transfer credit; grades and transcripts; degree progress assessment; academic and enrolment policies; and related services.

To access the FAQ’s or view the Important Dates calendar please log into the Quest Portal and visit the Registrar’s Office page under Academics.

TRANSFER CREDITS

Students may request that AP, IB, CEGEP and university-level credits earned at another institution be applied toward the completion of their Quest degree. Such coursework must meet the standards of the Transfer Credit Evaluation Committee around the educational quality of the learning experience; the comparability of the nature, content, and level of the learning experience to that offered at Quest; and the relevance of the learning experience to the student’s program of study.

Ordinarily, no student may transfer more than eight blocks of credit for coursework completed prior to admission to Quest. Deadline to request Transfer Credits is the end of the Student’s first Term at Quest.

Please visit the Registrar’s Office page on the Quest Portal, under Academics for more information.

A Student’s personal information and records are protected by the Freedom of Information and Protection of Privacy Act (FIPPA) and thus Quest has a legal obligation to keep students’ personal information confidential, including (but not limited to) grades, academic record, health issues, and disciplinary matters.

Quest personnel cannot and will not share your information with anyone – unless you, the student, give us permission. If, for example, you wish to allow your parents to see your Tuition Statement so that they may pay your bill, you can do so through Self-Service → My Profile → Shared Access.  First, however, the person must be linked to your account.  If they are already linked, their name will appear in the drop-down menu under “Invite a User/ Relative:”  If the person does not appear in the drop-down email registrar@questu.ca with their Name, Address, Current Email and their Relationship to You. We will link them and confirm once completed. Once linked, simply select the person from the drop down and “Send Invitation”. You can manage what this person can access using the checkboxes. We suggest, for most students, to allow your parents/guardians to “View Balance” (allows them to see statement and pay your bill. Also allows Quest staff to speak to them about your tuition statement – but nothing else). “View Schedule” is also suggested – this gives Quest staff permission to send the person a Verification of Enrolment (VOE) which is often needed for education funds, insurance, medical coverage etc. Again, nothing else (i.e. grades, courses, personal details) will be discussed.

CELL PHONES & BANKS

There are a number of cell phone and bank options in Squamish. For a list of local banks and cell phone companies, please visit the Portal. Local cell phone companies and banks will be on campus during orientation to provide information and sign students up for their services.

IMPORTANT INFORMATION

ACCESSIBILITY

Students experiencing mental health concerns, learning exceptionalities, medical conditions, or other such protected characteristics are invited to request academic and non-academic accommodations.

For more information about accessibility, watch the Accessibility Webinar, visit the Accessibility page on the portal, and/or contact krista.lambie@questu.ca.

GUARD.ME HEALTH INSURANCE

All students are required to have valid health insurance. All international students (i.e. non-Canadians) will be automatically enrolled in the guard.me health plan. Click here for a summary of the plan or visit the Portal for more information.

International students with alternate health insurance may choose to opt out of the guard.me plan, by completing the ‘Health Insurance Opt Out Form’ on StarRez. International students also have the option of enrolling in the BC Medical Service Plan (BC MSP) after a 3 month waiting period; however, this is set-up independently by the student and is not coordinated through Quest. For more information on BC MSP, visit the Portal.    

STUDENT MENTORS

Click here to meet your student mentors.

TECH & SOFTWARE REQUIREMENTS

QUEST WEBTOOLS

Confused by all the different places to find information?
Click here for an overview of what is on each site and how to access the information.

TECH REQUIREMENTS

To find out more info about laptops, software, and hardware requirements, click here.

Quick Links