All Students

Friday, January 12
between 9am-3pm


Friday, January 12 at 5:30
Family members of incoming students are invited to attend this welcome ceremony, during which students will be greeted by our university faculty and administration, and will recite the honour pledge.

Dress is smart casual.



There are a number of ways to make it up to Quest on the first day of orientation. Please read our guide for ‘Incoming Student Transportation Options’ to learn more. If you are flying into Vancouver on Friday, January 12 , we strongly recommend that you book a flight that arrives no later than 12pm (noon), so that you will not miss any of our orientation activities.


Preparing for your Quest…the Winter edition – Tuesday, December 5th at 4 pm PST
We are very pleased to invite our incoming students and their parents/guardians to register for this webinar, which will contain information specific to the Spring 2018 incoming class.

We encourage you to watch our previously recorded webinars. The Fall 2017 Webinar Series below covers important information that will not be included during the on-campus orientation.


CAMPUS LIFE….what you can start doing now to prepare for your move – [199.6 MB / MP4]
Living on your own can be a big transition, so beginning your preparations now is critical. Join our Campus Counsellors, Village Advisors and Residence Council members in considering your upcoming transition to studying at Quest, health and wellness planning, living on campus, and the upcoming Move-In.

ACADEMICS AND LOGISTICS…planning for your education – [256.4 MB / MP4]
Our academic program has some interesting and unique elements, and includes some pre-arrival work and planning that you need to know about. Join our Chief Academic Officer, Cornerstone class faculty, the Registrar, and other staff members to learn more about academic expectations, the Cornerstone class, the Quantitative Reasoning Diagnostic, enrolment policies, and scholarships/financial aid policies.


ACCESSIBILITY SERVICES for students managing medical conditions or learning differences – [52.3 MB / MP4]
Join the Manager of Accessibility Services as we share information for students who are managing medical conditions, physical disabilities, mental health conditions, learning differences, and/or other such protected characteristics. We will discuss academic accommodations, non-academic accommodations, and support services, and also walk through the process of how students can register with Accessibility Services.

Having a student begin their university studies can be a significant transition for parents as well, as the student moves out and begins to live independently. Join us as we share Quest’s model of support for student development, and what you can do now and during the academic year to help your student develop the skills and attributes that will contribute to their success at Quest and beyond. We will also share information about our upcoming events for parents during the Orientation period, the Fall term Parent Weekend, and other ways to be involved.

INTERNATIONAL STUDENT SESSION (for all non-Canadian students) – [154.5 MB / MP4]
For all non-Canadian students, this webinar is essential for making your move to a new country as easy as possible! Join us in learning about a wide range of topics relevant to international students, including health insurance, working on and off campus in Canada, the Host Family program and international student orientation.



All new Quest students (including work study eligible students), who are arriving for the 2017-2018 academic year are invited to apply for on-campus employment. Please visit the On Campus Employment page to view the employment opportunities available, complete the On-Campus Employment Application, and access additional information about the process. Complete the On-Campus Employment Application, and access additional information about the process. Please note that students are only permitted to hold one paid position on campus, through the Work Study program or otherwise. Work Study positions are $11.80/hour for a maximum of 120 hours for an academic year. As you are arriving halfway into the year, you would be eligible for 60 hours.
Deadline for online applications is Friday, January 19, 2018.


Quest University Canada requires confirmation of graduation and an official final secondary school transcript from all incoming first-year students. Students will not be allowed to attend classes at Quest until a final transcript confirming graduation has been received.

Please see this form for further instructions.
Contact your Admissions Counsellor, or the Admissions Office, with any questions, admissions@questu.ca.


Pre-Arrival Checklist PDF [27.KB]


You will receive your invoice in December by mail and it will also be available on the self-serve site.

Read instructions HERE on how to check your bill on self-serve.

Tuition fees are due by Dec 15, 2017.

We have introduced a new and easy way for our USA and International students to pay their tuition. The Western Union GlobalPay for Students service allows you to arrange payments in your own currency and since exchange rates are secured in advance and funds are transferred locally, you do not have to worry about currency fluctuations or international wire fees.

To make a payment using Western Union use the following link:


Once funds have been transferred to Western Union, they will be credited to your Quest University account in Canadian dollars. This generally takes 72 hours.

Contact student.billing@questu.ca if you have any questions.


Maximize financial assistance opportunities to help finance your education through Quest work study, external awards and government student grant/loan programs. connect with the financial aid office for individual support by exploring these opportunities, reviewing your student budget and learn about important application deadlines including QUEST NEED-BASED AID that is by re-application each academic year.

For more information:


You can order linen packages online through Residence Linens. If you order them by January 1st, they will be mailed directly to Quest and will be ready in your room when you arrive for orientation. Please note that the bedsheet sizes at Quest at twin XL.


A student who is not a Canadian Citizen or Permanent Resident requires a valid study permit. Study permits vary in processing time, so we recommend applying for your study permit as early as possible. Your Admissions Counsellor will send eligible students an Official Letter of Acceptance and other pertinent information required for your study permit application.

For more information visit our Study Permit Page.


Some students may find it helpful to connect with a Campus Counsellor before arriving at Quest. Campus Counsellors can support students in their transition, provide helpful mental health resources in the Squamish community, and help students plan for success during their first year. Students wishing to connect with a Campus Counsellor may start booking sessions anytime.

To book a pre-arrival session please email counsellor@questu.ca.


We use StarRez, our campus management software, for everything related to student life on campus!

Students can access our StarRez portal using your Quest credentials (i.e. username and password), which are used for all Quest services (e.g. email, portal, etc.).

Once the deposit is paid, students will be able to log on to StarRez and begin the housing assignment process by creating their web profile, where they also indicate their room preference (double or single occupancy bedroom). Students have until Friday, December 1, at midnight to complete this process. Starting on Monday, December 4, the Housing team will begin assigning students to rooms based on their preferences and the StarRez algorithm.

The instructions for using StarRez are located in StarRez system. Please contact housing@questu.ca if you have any questions about using StarRez to create your web profile.

For detailed information about our residences, including floor plans and dimensions, you can download our residence profiles here or come on a walkthrough of our residences here.



All incoming students will be automatically assigned to their January Cornerstone course and February Rhetoric course.


Chronicle of A Death Foretold
by Gabriel Garcia Marquez

During your first class at Quest, called “Cornerstone”, you will discuss this required reading with your fellow students and faculty tutor – enjoy!



Starting your intellectual journey at Quest necessitates having the right tools. In particular, the ability to work with numeric information is a critical component of Quest’s Foundation Program, and thus we require that you demonstrate basic skills of quantitative reasoning (“Q Skills”) before entering into many of our Foundation courses. During your first block at Quest you will be required to write the Quantitative Skills Diagnostics, which determine skill levels in four strands: Number, Graphs, Algebra, and Measurement. If you demonstrate a reasonable grasp of the skills in a strand then the strand is deemed ‘complete’. Several of the Foundation courses have strand prerequisites, that is, strands which must be completed before you can register for the course. If you do not complete all strands in your first block at Quest you will continue in the Q Skills program (see details below). We suggest you prepare diligently for the diagnostics prior to arriving so that your progress through the Foundation will not be delayed. If you feel well prepared coming into Quest, you will have the option to write your diagnostic during orientation weekend, however, it is not mandatory.

Q Skills – OverviewFind out more about the Q Skills program, when to start preparing for it and what to expect after you arrive at Quest.

Q Skills – ContentFind out what topics are included in each of the four Q Skills Strands – Number, Graphs, Algebra and Measurement. You will also find links to reviews for each topic.

Q Skills Review & Sample Questions

For more information, contact Dr. Chris Stewart, Coordinator of Quantitative Reasoning, at chris.stewart@questu.ca.



Quest’s Registrar’s Office oversees a broad range of activities in support of student enrolment and learning. We assist students with changes to, and verification of, enrolment status; applications for transfer credit; grades and transcripts; degree progress assessment; academic and enrolment policies; and related services.

To access the FAQ’s or view the Important Dates calendar please log into the Quest Portal and visit the Registrar’s Office page under Academics.


Students may request that AP, A-Level, IB, CEGEP and university-level credits earned at another institution be applied toward the completion of their Quest degree. Such coursework must meet the standards of the Transfer Credit Evaluation Committee around the educational quality of the learning experience; the comparability of the nature, content, and level of the learning experience to that offered at Quest; and the relevance of the learning experience to the student’s program of study.

Ordinarily, no student may transfer more than eight blocks of credit for coursework completed prior to admission to Quest. Deadline to request Transfer Credits is the end of the Student’s first Term at Quest.

Please visit the Registrar’s Office page on the Quest Portal, under Academics for more information or email registrar@questu.ca.

A Student’s personal information and records are protected by the Freedom of Information and Protection of Privacy Act (FIPPA) and thus Quest has a legal obligation to keep students’ personal information confidential, including (but not limited to) grades, academic record, health issues, and disciplinary matters.

Quest personnel cannot and will not share your information with anyone – unless you, the student, give us permission. If, for example, you wish to allow your parents to see your Tuition Statement so that they may pay your bill, you can do so through Self-Service → My Profile → Shared Access.  First, however, the person must be linked to your account.  If they are already linked, their name will appear in the drop-down menu under “Invite a User/ Relative:”  If the person does not appear in the drop-down email registrar@questu.ca with their Name, Address, Current Email and their Relationship to You. We will link them and confirm once completed. Once linked, simply select the person from the drop down and “Send Invitation”. You can manage what this person can access using the checkboxes. We suggest, for most students, to allow your parents/guardians to “View Balance” (allows them to see statement and pay your bill. Also allows Quest staff to speak to them about your tuition statement – but nothing else). “View Schedule” is also suggested – this gives Quest staff permission to send the person a Verification of Enrolment (VOE) which is often needed for education funds, insurance, medical coverage etc.  Again, nothing else (i.e. grades, courses, personal details) will be discussed.


There are a number of cell phone and bank options in Squamish. For a list of local banks and cell phone companies, please visit the Portal.



Students experiencing mental health concerns, learning exceptionalities, medical conditions, or other such protected characteristics are invited to request academic and non-academic accommodations.

For more information about accessibility, watch the Accessibility Webinar, visit the Accessibility page on the portal, and/or contact Krista Lambie (Manager of Accessibility, Equity and Career Services) at  krista.lambie@questu.ca.


All students are required to have valid health insurance. All international students (i.e. non-Canadians) will be automatically enrolled in the guard.me health plan. For a summary of the plan, click here. For more information, visit the Portal.

International students with alternate health insurance may choose to opt out of the guard.me plan, by completing the ‘Health Insurance Opt Out Form’ on StarRez. International students also have the option of enrolling in the BC Medical Service Plan (BC MSP) after a three month waiting period; however, this is set-up independently by the student and is not coordinated through Quest. For more information on BC MSP, visit the Portal.


Click here to meet your student mentors.



Confused by all the different places to find information?
Click here for an overview of what is on each site and how to access the information.


To find out more info about laptops, software, and hardware requirements, click here.

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