Welcome to Quest

Dear parents, guardians and family members,

We’re very excited that you’ve decided to join the Quest community. Welcome! Your student is about to become part of a remarkable, innovative school where they will enjoy a fresh approach to learning, classmates from diverse walks of life, and exceptional teachers.

We look forward to sharing many events and milestones with you including the induction of students at our Convocation Ceremony during Orientation, Parent Weekend each fall, Keystone Project presentations, and, ultimately, Commencement, where students receive Quest’s unique Arts & Sciences degree.

To help you support your student in their preparations, we have posted some key information below, including our approach to student development. While your student should always have all the information they need, if you have additional questions or concerns, our staff and faculty stand ready to help.

We look forward to meeting you during Orientation!

Student Life Team 

Parent/Guardian Orientation

FRIDAY, August 31st – Check-In 9am-3pm in the Atrium of the Library Building
During the day, there will also be opportunities for family members to join campus tours and meet current students, faculty, and staff members. During the evening, there will be an Official Welcome and Parent Meet and Greet.

Family members of incoming students are invited to attend this welcome ceremony, during which students will be greeted by our university faculty and administration, and students will recite the honour pledge. Dress is smart casual.  

FAMILY WEEKEND – November 2-4, 2018
Family Weekend provides you with the chance to see what life at Quest is like for your student. Join us to attend sample classes and get involved in the Quest community. More information to come at a later date.

Privacy Laws and Approach

The University is not able to discuss a student’s academic record, attendance, or experience with a parent, guardian, or family member, without the student’s permission, in accordance with the Freedom of Information and Protection of Privacy (FOIPOP) legislation.

  • For grades and accounts, a student can provide ‘third party permission’ to access their information via the online student portal.
  • Note that even if a student gives us permission, we will generally not discuss a student’s academic or personal matters with a parent or other party unless the student is present in the meeting / conference call.
  • If you have concerns about the health and/or safety of your student, you can always share this information with the Manager of Campus Life, who is Quest’s parent contact.

How to Support your  Student

As educators, we are committed to assisting our students during their development as young adults. We appreciate that you, as their parents/guardians, only want to help your student to be successful in their pursuits. We share this goal. Together we can help each student develop the skills they need to be successful here at Quest and, after graduation, when they begin their lives as independent adults.

A key aspect of assisting young adults in their development toward independence is empowering them to manage their own day-to-day tasks. Learning to manage their budget and academic program, navigate deadlines and roommate conflicts, overcome challenges, and to ask for help, are some of the essential life lessons that our students will learn while at Quest. Becoming self-reliant is critical for their future success and happiness.

Our approach to student development is to coach them to acquire essential knowledge, skills, and abilities for independence, rather than simply solving their problems for them. At times, we will need to step back, and allow them to make their own choices and manage the consequences of those choices, but if failure or  disappointment occur as a result, these will be  an important part of their learning and personal development. Accepting this approach can be a challenge, but know that our work is always done with care and compassion. We appreciate your understanding of our approach, and encourage you to continue supporting and empowering your student in the same way to help them move towards autonomy and independence. This is critical to their success as a Quest student, and beyond.


Students experiencing mental health concerns, learning exceptionalities, medical conditions, or other such protected characteristics may require academic and/or non-academic accommodations. Students may register with Accessibility Services via our online student Portal. Students must submit recently completed (within the last three years) supporting documentation such as a letter from a physician or a psychoeducational assessment.

Students with further questions may contact Quest’s Director of Student Success, Krista Lambie, at  

Reading of Interest for Parents 


Letting Go: A Parents’ Guide to Understanding the College Years, Fifth Ed. Karen Levin Coburn, Madge Lawrence Treeger

You’re On Your Own (But I’m Here If You Need Me): Mentoring Your Child During the College YearsMarjorie Savage

Transitions: Making Sense of Life’s ChangesWilliam Bridge

Parenting with Love and Logic: Teaching Children ResponsibilityFoster Cline and Jim Fay

Brainstorm: the Power and the Purpose of the Teenage BrainDaniel J. Siegel


How to find information?

We encourage you to ask your student first if you have a question about anything to do with life at Quest. If your student  does not know the answer, encourage them to find the answer by using the resources online, or by asking other students, staff, or faculty.

Policies and Other Information

Mailing Address

Care packages are a nice sign of love and support, and are appreciated by the students! You can send or forward along your student’s mail to:

(Student Name)
3200 University Blvd
Squamish, BC
V8B 0N8 Canada

For a local ‘Care package’ option which was suggested by a fellow Quest Parent, check out Caveman Grocer. This is a Whistler-based company that can deliver a variety of food to Quest.

Parent Contact

Darren Newton,
Interim Dean, Student Life

Phone: 604.898.8098

Emergency Situations

Student Life Emergency On-call
Phone: 604.389.8089